Skip to content
CSGlow

Privacy Policy

How information is handled when you use account, order and support features.

Effective date: September 3, 2026

This Privacy Policy explains how CSGlow handles information used to operate account, order, checkout, support and security functions.

1. Information we use

Information may include contact details, account identifiers, order and transaction records, Steam-related identifiers provided through connected services, support messages and technical data such as IP address and device information.

2. Why information is processed

Information is used to provide requested services, process orders, respond to support requests, maintain platform security, prevent abuse and comply with applicable obligations.

3. Payment information

Payment details are handled by payment providers. CSGlow does not need to store complete card numbers in the theme or front-end platform.

4. Sharing

Information may be shared with service providers when necessary to deliver an order, process payment, provide Steam-connected functionality, prevent fraud or comply with lawful requests.

5. Retention and security

Records are retained only as long as reasonably necessary for operational, security, accounting or legal purposes. Appropriate technical safeguards are used to reduce unauthorized access.

6. Your choices

You may contact support to ask questions about personal information associated with your use of CSGlow, subject to applicable legal and record-retention requirements.

7. Contact

Privacy questions can be sent to info@csglow.org.

Currency
EUR Euro
CZK Czech koruna